How to Develop an Empathic Approach

Great article from The Interactive Design Foundation with ideas on how to be an empathic observer, learning how to understand body language, gaining an empathic understanding of people, conducting an interview with empathy, and building empathy with analogies.

Full article here: https://www.interaction-design.org/literature/article/how-to-develop-an-empathic-approach-in-design-thinking

12 Questions for Building Students’ Empathy in Design-Based Challenges

  1. Whose problem are you helping to solve? Who are you designing for?
  2. How have you developed your design brief to reflect the person/people’s needs?
  3. Whose perspective have you considered? What other perspectives might there be?
  4. What if this was you? What would you want or need?
  5. How could you improve or change this design to address the person/people’s needs?
  6. How does this person/people experience a situation?
  7. How could you understand more about this person’s experiences? How could you walk in their shoes?
  8. What observations have you made? What have you noticed and what do your noticings make you think and wonder?
  9. What stories might you need to hear from the person/people?
  10. What connections can you make? Connections between your own experiences and the experiences of others? Connections between the stories you hear and your observations?
  11. How will you know if your design is successful? What tests and specific feedback will you need?
  12. How can you identify the person/people’s needs? What interview questions could you ask?

Love these 12 Questions for Building Students’ Empathy in Design-Based Challenges from this article https://www.makersempire.com/building-students-empathy-with-design-based-challenges/

How We Make the Shift as Teachers and Leaders from AJ Juliani

I loved this post What happens when students embrace design thinking? I especially found the below paragraph and chart incredibly helpful:

Design thinking helps lays the groundwork for making this shift. When we shift from preparing students for what’s next, to helping them prepare for anything, a world of possibilities open up in their learning.

How We Make the Shift as Teachers and Leaders

Engaged Environments Empowered Environments
Attentive and committed to our curriculum Attentive and committed to their interestes
“preparing for jobs” “preparing themselves for anything”
Teachers working to “making it interesting” Teachers working on “tapping into their interests”
You must learn _____ What do you want to learn?
Giving choice Inspired possibilities
Following the beaten path Making your own path
Taking an assessment Assessing your own learning
Consuming Creating
Differentiated instruction Personalized learning