How to Develop an Empathic Approach

DT, Innovation, HCD

Great article from The Interactive Design Foundation with ideas on how to be an empathic observer, learning how to understand body language, gaining an empathic understanding of people, conducting an interview with empathy, and building empathy with analogies.

Full article here: https://www.interaction-design.org/literature/article/how-to-develop-an-empathic-approach-in-design-thinking