12 Questions for Building Students’ Empathy in Design-Based Challenges

DT, Innovation, HCD
  1. Whose problem are you helping to solve? Who are you designing for?
  2. How have you developed your design brief to reflect the person/people’s needs?
  3. Whose perspective have you considered? What other perspectives might there be?
  4. What if this was you? What would you want or need?
  5. How could you improve or change this design to address the person/people’s needs?
  6. How does this person/people experience a situation?
  7. How could you understand more about this person’s experiences? How could you walk in their shoes?
  8. What observations have you made? What have you noticed and what do your noticings make you think and wonder?
  9. What stories might you need to hear from the person/people?
  10. What connections can you make? Connections between your own experiences and the experiences of others? Connections between the stories you hear and your observations?
  11. How will you know if your design is successful? What tests and specific feedback will you need?
  12. How can you identify the person/people’s needs? What interview questions could you ask?

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